![]() ![]() So how can we ensure that our staff are working in the right area where they are a great fit and are going to be engaged? However, the most positive reviews mention something about the way staff have a positive impact on the entire experience, which can translate to higher HCAHPS scores. For example, being treated poorly or having just one bad experience tends to override and stick with us more than good experiences. Human interactions have a major effect on patient outcomes, which is why the fourth element of the Quadruple Aim is so important. Am I recognized and thanked for what I do?.so that I can make a contribution to this organization that gives meaning to my life? Do I have the things I need: Education, training, tools, etc.Am I treated with dignity and respect by everyone, every day?.To understand if your organization is taking care of its providers, ask these three key questions about the fourth aim: It’s an exciting time for healthcare as Millennials are entering the workforce and bringing a new perspective, and organizations are re-evaluating how they engage and retain them. Some may think we are biased because we’re nurses, but from an organizational perspective, everyone in the hospital contributes to the overall experience of the patient. And focusing on the needs of the caregiver as the fourth element establishes provider engagement as a foundation for obtaining the Triple Aim and meeting the needs of patients. You really can’t say that your system is functioning efficiently without all four sides working together. Care provider experience, through workforce engagement and safety.Think of it as looking at four sides of a Rubik’s Cube, where you are trying to get all the “colors” to align on each of the four sides. We’re taking that one step further, though, because we believe there has been a missing element necessary to help achieve the Triple Aim, which we’re calling the fourth, or Quadruple Aim. ![]() Infor Healthcare has a mission to help our customers reach the Triple Aim of cost, quality and outcomes. ![]()
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